Terms of Use - Privacy Policy

Terms of UseBack
 

This Site contains copyrighted animations, photographs, images, videos, footage, text, music, and sounds (collectively the "Content") which is owned by Kerzner International Limited, Kerzner International Resorts, Inc. or their licensors. It is illegal to duplicate, download or distribute any Content from this Site except for your use in promotion of One&Only Resorts, and you are subject to the Brand Guidelines. You may not use photos or images of people or identifiable entities in any manner that suggests the endorsement or association of any product or service or in connection with any pornographic or immoral materials. Use of these materials and Content is for the express promotion of One&Only Resorts and the media in which they are used should expressly include reference to One&Only Resorts. You may not use Content in any manner that suggests the endorsement or association of any product or service by One&Only Resorts unless permission has been given by One&Only Resorts specifically


One&Only Website Privacy PolicyBack
 

We are providing you with this Privacy Policy (“Privacy Policy”) because we understand that you are concerned about privacy. This Privacy Policy pertains to the web site located at http://www.oneandonlybrand.com (“Site”), owned and operated by One&Only Resorts (“One&Only”, “us” or “we”). This Privacy Policy describes how personal information about you may be collected, used and disclosed by us in the course of business. It also describes how you can opt-out of some uses of personal information.

This Privacy Policy is incorporated into and is subject to our Terms of Use. Your use of our services, including this Site and any personal information you provide us remains subject to the terms of this Privacy Policy and our Terms of Use. This Privacy Policy, together with the Website Terms of Use, constitute the entire agreement between you and One&Only relating to this Site. By your use of the Site, you consent to be governed by this Privacy Policy. If you do not agree with this Privacy Policy please do not use this Site.

We reserve the right, at our discretion, to change, modify, add, or remove portions of this Privacy Policy at any time. Your continued use of the Site following reasonable notice of such modifications will be conclusively deemed acceptance of any changes to this Privacy Policy. You agree that notice of changes to the Privacy Policy posted on the Site constitutes reasonable and sufficient notice. At all times, you are bound by the then-current version of the Privacy Policy and all applicable laws. Please review this Privacy Policy carefully. We highly recommend that you review this privacy Policy from time to time to ensure that you are familiar with the most recent version. The effective date of this Privacy Policy is: February 1, 2011


Information we collect, how we collect it and its uses
 

Your personal information and non-personal information may be shared for any purpose among One&Only and with its affiliated companies and affiliated properties and service providers and contractors for limited purposes, including fulfilling customer reservations; offering certain products and services in connection with our Site; communicating to customers; providing customer service; enhancing and improving customers' online experience; enabling access to our partners' sites; providing a personalized online experience; and completing credit card transactions. Otherwise, except for the purposes described in this Privacy Policy, we do not share your personal information with any other third parties unless we have your permission. One&Only will not sell, rent, license, or trade your Personal Information with third parties for their own direct marketing use unless you give us general or specific consent to do so.

Personal Information Provided by You: When using our Site, you may be asked to voluntarily provide certain personal information. One&Only only collects your personally identifiable information (“Personal Information”) through this Site when you choose to provide such information or as otherwise described in this Privacy Policy. Personal Information can include your name, address, telephone number, and/or email address. One&Only uses your Personal Information to address your requests for information, products or services, and may use it at some point in the future to fulfill business transactions. This Privacy Policy does not address Personal Information that you provide to us in other contexts (e.g., through a business relationship not handled through the Site).

Automatically Collected Information and Anonymous Information: As a part of our standard data collection process, we collect the e-mail addresses of those who communicate with us via e-mail. We may track your movement within the Site, the pages from which you were referred, access times and browser types. We only use this information in aggregate and do not link it to you personally. To gauge the effectiveness of our Site, we do collect some generic information about our visitors. Our web servers automatically recognize a visitor's domain name, the web page from which a visitor enters our Site, which pages a visitor visits on our Site, and how much time a visitor spends on each page and logs IP addresses. We may use anonymous tracking technologies to collect, store and sometimes track information for statistical purposes and to improve the services we provide. We aggregate this information and use it to evaluate and improve our Site. In some cases, we may remove personal identifiers from Personal Information and maintain it in aggregate form that may later be combined with other information to generate anonymous, aggregated statistical information. Such anonymous, group data may be shared on an aggregated basis with our affiliates, business partners, service providers and/or vendors; if it does so, One&Only will not disclose your individual identity (except as permitted under this Privacy Policy).

We store information that we collect through cookies, log files, clear gifs, and/or third party sources for instance to verify your address and update your information. A cookie is a small text file that is stored on a user's computer for record-keeping purposes. We may use cookies on this Site. We may use session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our Site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file. Persistent cookies are used to differentiate subscribers from non-subscribers to customize the content of certain sections of the website and enable us to track and target the interests of our users to enhance the experience on our Site. If you reject cookies, you may still use our Site, but your ability to use some areas of our Site may be limited. Some of our business partners may use cookies on our Site and we have no access to or control over these cookies. This Privacy Policy covers the use of cookies by us only and does not cover the use of cookies by any such third parties.

Using a proprietary system, we will track and analyze non-personally identifiable usage and volume statistical information from our visitors and customers to administer our Site and constantly improve its quality. All data collected is owned and used by us. We reserve the right to publish non-personally identifiable, summary information regarding our Site visitors for promotional purposes and as a representative audience for advertisers. Please note that it is not Personal Information, only general summaries of the activities of our visitors and customers.

Third Party Links: The Site contains links to third party web sites that may offer information of interest. This Privacy Policy does not apply to those web sites, and we encourage you to be aware when you leave our Site and to read the privacy statements of each and every website that collects Personal Information. This Privacy Policy applies only to information collected by our Site. As discussed in One&Only’s Website Terms of Use, One&Only is not responsible for the content at these third party sites.

Exceptional Circumstances: If One&Only, or any of its affiliated companies or properties, is sold or disposed of as a going concern, whether by merger, sale of assets or otherwise, the relevant databases of One&Only could, in whole or in part, be sold as part of that transaction. In the event One&Only goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your Personal Information will likely be among the assets transferred.

We also may have to release Personal Information when it is necessary to comply with judicial or other government subpoenas, warrants, orders, to enforce our Terms of Use or to protect the rights, property, or safety of One&Only or others. This includes exchanging information with other companies and organizations for fraud protection.

We may use Personal Information and non-Personal Information for purposes unrelated to marketing, including:

1. responding to your inquiries, complaints and other communications;
2. processing and fulfilling reservations and/or purchases and making a record of such reservations and purchases;
3. bill your credit card for advance purchase reservations and advance deposits
4. contacting you for confirmation or customer service after reservations and purchases are made or after you sign up for or participate in certain activities;
5. for statistical or demographic analysis;
6. for tracking reservations and corresponding resort stays;
7. sending you emails that relate to a resort stay; and
8. communicating special offers and featured items to you, if you choose to receive such notices.

 

Children’s Privacy Protection: We understand the importance of protecting children's privacy in the interactive online world. The Site is not designed for, or intentionally targeted at, children 13 years of age or younger. It is not our policy to intentionally collect or maintain information about anyone under the age of 13.


Visitors outside of the United States
 

Our Site is maintained on servers located in the United States, and Personal Information is also stored on computers located in the United States. The United States may not offer a level of privacy protection for Personal Information as great as that offered in other jurisdictions. Therefore, the disclosure of Personal Information pursuant to this Privacy Policy is at your own risk. We make no representation that the practices described in this Privacy Policy are compliant with laws outside of the United States that apply to the collection, security, use and disclosure of Personal Information.


Security
 

We have security procedures in the storage and disclosure of Personal Information in order to prevent unauthorized access. Keep in mind however, that no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. Our Site may also contain links to other websites. Keep in mind that we do not control and are not responsible for the privacy or security practices or the content of these or other websites.

We cannot enforce or control the security of the computers, electronic devices, or electronic communication method that a consumer may utilize to send e-mails and submit information to us over the Internet. You are responsible for ensuring that the computers, electronic devices and electronic communication methods you utilize will provide adequate security for communicating with us. We are not responsible for the disclosure or interception of your information before we receive it.

One&Only urges you to take every precaution to protect your personal data when you are on the Internet.

Email Communications: We do not intentionally send you unsolicited email marketing communications. If you choose to receive periodic communications from us, we may from time to time send you email messages describing new promotions, featured resorts and special offers. When you join our email list, we request your email address in order to send you email on the latest offers, advanced notice of events, and more. You can choose to stop receiving these emails at any time.

If you are no longer interested in receiving our mail communications, instructions for removal from the list are included in the email we send you.

Click here to unsubscribe

Telemarketing: Although you may have registered your telephone number on a Federal or State do not call list, certain exemptions (for example, for communicating with established customers) may allow us to contact you via telephone. However, to ensure our customer’s preferences are honored, we also maintain our own internal “Do Not Call” list. If you would like to opt-out of receiving telemarketing sales calls from us regarding new products and services or upcoming events by adding your telephone number to our internal Do Not Call list, please call 1-866-552-0001.


How to contact us
 

If you have any questions regarding this Privacy Policy, please contact us at our postal address:

One&Only Resorts, Inc.
1000 South Pine Island Road
Suite 800
Plantation, FL 33324

If you do not want to receive e-mail from us in the future, please let us know by calling us at 1-866-552-0001. If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us at 1-866-552-0001.

Upon request we provide Site visitors with access to all information including proprietary information that we maintain about them. Customers can access this information and if errors are found, request that this information be corrected by calling us at 1-866-552-0001.

If you feel that this Site is not following its stated policy, please contact the Web Administrator at the corporate office by calling 954-809-2000.

© 2011 One&Only Resorts



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